Mrs. Barclay-Reid has been employed with FIRM Insurance Brokers for over 18 years, bringing more than thirty (30) years of combined experience in the general insurance industry. Her academic background includes an Associate of Science degree in Business Administration, an Insurance Diploma (CIP), and studies in Economics & Sociology at the University of the West Indies.

Her years of experience has equipped her with the analytical skills and industry knowledge that distinguishes her leadership approach and in her capacity as General Insurance Manager, Mrs. Barclay-Reid oversees the portfolios of our general line of business. Known for her consistency and dedication, she has established herself as a reliable professional whose expertise our clients have come to trust implicitly.

At FIRM, we prioritize claims and customer satisfaction while primarily representing the clients' needs and interests. This philosophy is embodied in Mrs. Barclay-Reid’s day-to-day operations, where she has developed streamlined claims processes that ensure prompt resolution and maximum client benefit. Her hands-on approach to claims management has become a benchmark for excellence within the company.